![]() Product security doesn’t stand at odds with design. The delay, graphics, and messages are theatrical methods meant to increase users’ confidence that they’re getting the biggest tax return possible - which is acceptable since TurboTax also employs data encryption and multifactor authentication. In addition, the progress indicators are the same for all users and always last for the same amount of time. Once the animations start playing, they stop communicating with the site’s servers. Researchers who studied the TurboTax website’s source code found that the progress indicators are preset. Animated progress bars on-screen text assure users that the program looks over every detail to ensure all possible tax breaks are applied. Another good example is WhatApp constantly reminds that the end-to-end encryption is in place and that only the users involved in a conversation can see the data being exchanged.Īnother example is TurboTax slows the processing of personal and financial information when a user is filing their taxes. For example tell users that you use SSL encryption. Tell users about security and remind them about your security measures that are in place. Here are few areas where design overlap with security: 1. You can do this through a well thought out UX design. Even if they’re lazily browsing, there’s still plenty of reason they’re alerted to security risks. Users are typically both active and attentive. You can deliver a product that’s both usable and highly secure. Luckily, UX and security can work hand in hand. If a product is secure, it might not have the best usability.Ī good UX can change the fate of your company, but a product that’s easy to navigate and enjoyable to use doesn’t have to compromise on security.If a product is too simple to use, it might be have vulnerable security loopholes.Building simple and secure products is a delicate balance between usability and security. ![]() Security is an integral part of user experience design.
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